Job Location: Vashali, Ghaziabad
Walkins on 27th - 28th Oct b/w 10:30 am - 5:30 pm
Responsibilities:
1. Identify the Hardware or any other Problem and trouble shooting.
2. Knowledge of Networking to handle local LAN & WAN Installation & Maintenance.
3. Install/ Support/ Maintain/ Trouble shoot various IT Hardware ( Desktop, Laptop, Peripherals)
4. Knowledge of Operating system Win98/2000/Xp./Vista/Win Server 2003
5. Provide Support for Windows OS and standard Office Automation Software.
6. OS level Trouble Shooting and Admin.
7. Knowledge of Email like Lotus notes and Outlook.
8. Solve Technical Issues.
9. Resolution of user calls related to Desktop / Laptop (day to day problem fixing)
10. Update anti-virus tools periodically on client machines.
11. Installation / Reconfiguration / Re-installation of XP Operating System from the original media.
12. To initiate escalation process if required to resolve the problem.
13. Identify computer problems and advising on the solution
14. Logging and keeping records of customer/employee queries
15. Analysing call logs so you can spot common trends and underlying problems
16. Housekeeping and internal Admin tasks
17. Admin Vendor management
18. Communication/ Proactive Awareness to employees
Job Location: Vashali, Ghaziabad
Walkin from 27th - 28th Oct b/w 10:30 am to 5:30 pm