Monday, 12 August 2013

Facilitator - Customer Care / Billing. Fortis Hospital Seshadripuram

Key Skills: Customer Care, customer service

Appointment, admission and discharge of patients : Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers .


Provide patients with information regarding advised investigations and procedures Assist and direct patients that have come in for health check up Manage and record time spent by patient as mentioned in the standard operating procedure Co-ordinate for timely delivery of the report at the designated counter Maintain service standards as specified in the standard operating procedure Managing Billing IPD and OPD billing




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