Transmission Engg.- IT Company- Mumbai and Pune, 2 - 6 years exp, Pune, Mumbai

Alarm Monitoring and Troubleshooting of DWDM Equipment of Huawei and Tellabs nodes.

L1 analysis Of Equipments HW/SW Faults, Fault Ticket Creation and Updation as per the standard SOPs.

Follow the escalation matrix and timely report of Incidents to Shift Lead, Field Team and refer the Faults Back Office as per the SLAs measured.

Coordination with Different work Groups in Team and field.

Working on OSS application for Fault Ticket creation, Updating, CLR verification and update & Closure of Work Orders and Trouble tickets. Troubleshooting of service layer faults with CLR verification.

Troubleshooting of DWDM Services layer faults, on various wavelengths, STM-1/4/16/64/256, OTU1/OTU2/OTU3, FE/GE/10GE/ 40GE/100GE, Ethernet Layer Faults Circuit tracing, Fault Isolation, Fault Resolution.

Up gradation of Software patches, and Implementation of corrective actions provided by equipment Vendor

Network Auditing and clearing of Unwanted Alarms, Systematic Improvement Plan for repetitive Outages

Work independently & should be well versed with circuit tracing ,path provisioning & troubleshooting services faults. Should be able to login and check Cisco/Huawei devices and services status.

Provide NOC 24x7 operations effectively to achieve maximum network and service uptime

Chronic fault management which covers major fault rectification and analysis of NLD 10G,40G & 100G backbone DWDM networks (Typical Devices include 1600G, OSN1800, OSN 3500, OSN 7500, OptiX OSN 8800 T16, T32 and T64).

Coordination and Clearance of Performance related Cases and maintain Network Health Status. Identify, research and resolve technical issues; track and monitor problems and escalations to ensure timely resolutions; monitor response times and efficiencies and resolve complex problems

Expert in all Huawei Optical products, problem isolation and issue resolution.

Comprehensive technical analysis, network health check and optimization of transmission networks and take corrective action.

Network specific migration activities MOP verification and planned event execution.

Remote technical oversight for network planned work activities

Answering internal/external customer questions for all transmission related issues.

Delivers technical assistance.

Expert in reading/interpreting NMS and NE logs

Make recommendations for changes and improvements

Due to necessary technical management duties of this position in a 24x7 operation, candidate may be required to be on call and/or work in weekends and/or nights/evenings.